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Security Survey Essay A security survey at Reedy Recovery Company was conducted on September 15, 2011 by Amy Reedy who was invited and retained by DeVry University for a security assessment. Information in the report was obtained from James Write, Executive Vice President and Chief Financial officer, and Rhonda Forbes, Facilities Manager, personal observations were done by James Write during the inspection of the DeVry facility. The intentions of this report are a detailed audit of all security aspects and phases of the Reedy Recovery Company. Our company will review and evaluate areas and activities that are considered most vulnerable to theft and safety risks. It is not the intentions of Reedy Recovery Company or the writer of this report to evaluate DeVry’s employees or their integrity and this is not what this report will attempt to do. We are solely here for the security of the company alone. Summary Reedy Recovery Company is a business that acquires PC components from a number of sources, we then look them over and transform them to perform better and enhance security features on them and return them back to our clients. We are a company owned 80 percent by Pccorp and 20 percent byPCfix. com. Other services include building and assembly of Pc’s. We at Reedy Recovery Company are ranked number one in the market in the PC security industry. The Reedy Recovery Company has a great process in handling our clients merchandise and it is a very promising and satisfactory process. All of our products are equipped with ESN or model numbers, these can be scanned or imputed my hand by the receiver of the product. This insures that the product is imputed in to our computerized inventory tracking system and is safe and secure until ready for repair or production. When handled by each person in the process of repairs they are also required to scan or hand enter the model number so you the client can see where your merchandise is and it what stage it is at so you have an idea of the retrieval of your product. Before it is placed with the rest of the shipments it is scanned again so that the tracking of your device is easy for you to follow allowing you to know the date of delivery. Details General information The DeVry Center is located on a four-acre plot of land in downtown New York City. It is a 30-story corporate tower high-rise, which includes 1,250 underground parking garage spaces and a rooftop garden. Construction of the building was completed in December of 2008, and 27 of the 30 floors are occupied by tenants. Currently, there are 1,800 tenants in the building, which has a maximum capacity of 2,000. There are several computer rooms, a restricted control and observation room, a records room, human resource area which contains records, scanners and critical information. Since the end of construction in December of 2008 they have designed different access to areas to limit employees from entering an area in which they are not granted access. Due to the heavy and ongoing work of these employees, future or potential employees are processed by Reedy Recovery Company. In which we do back ground checks and drug screening. All employees present and future need sign a confidentially agreement stating that at any given time and without giving them a reason that their office space, computers, emails and files may be searched. And any employee not willing to sign this agreement may be asked to leave the company or can chose not to be hired as a direct result of not signing the agreement. Physical security DeVry is a 24 hour operating facility from the hours of 8am to 5pm there is a receptionist stationed at the front reception desk. Beginning at 5pm a security officer takes the place of the receptionist. Badges with bar codes are provided for every employee and visitor that contains their credentials, on it showing who they are what areas they are allowed to visit and what position they maintain at the company. A sign in log is also located on the desk and upon arrival the person must sign in and have their badge swiped for recognition that the person is who they claim to be and authorization to the facility. These badges are also used as swipe cards to gain access to an area, once swiped the doors will either open or give an error message that says access denied. Being that all doors are electronic and can only be opened with a badge swipe there is a 4 hour backup system that incase of fire or power outage will allow access to evacuate the premises if the power fails. In the head of security managers office there is a lock box which contains keys as well so if the system fails electronically it may be opened by key. From 8am to 5pm a security officer is patrolling the outside perimeter and the garage and garden area. A cleaning crew is also part of the DeVry facility however because of clearance issues they are accompanied by a security officer to every area they go to ensure they are cleaning and cleaning only. Alarm Systems DeVry is equipped with an alarm system by ADT however the system has never been armed and only the CEO knows the pass code. Out of the 30 stories there are only two emergency exists on the premises. There are two fire pull switches both located on the first floor, fire detectors are installed but no kind of sprinkler system is located in the building, only a single fire extinguisher. CCTV There are cctvs located on several of the floors totaling a count of 12 all together. The recordings of these can be viewed for a period of 30 days and after that are erased automatically. There are three locations these can be viewed, one is the reception desk, one is located in the facility managers office and the other in the control room at the shipping and receiving area. Visitors All visitors must check in at the receptions desk be given an id badge and sign in on the visitors log book. Inventory Control The access to the vault is limited to 6 employees. The CEO, Facility Manager, Security manager and the head of shipping and receiving along with 2 shipping and receiving employees. There is one camera located at the desk pointing at the vault itself. There is no log for the person entering it or if they have a visitor with them anything to sign or check before entering. Shipping and Receiving The shipping and receiving area is located inside the vault equipped with three doors for items to be dropped off or picked up. The access to this area is limited to the personnel listed above. Access is granted only by use of the swipe badge by the electronic system. There is no use of CCTV in the vault, but at the request of DeVry Reedy Recovery system has installed a lock box for additional security of the items. As items are processed in or out of the facility they are scanned in to the system for tracking insurance. Recommendations The security procedures of Reedy Recovery Company have proven to be thorough and extremely effective. As badges are used and swiped upon entry to the building and a sign in log used, it would be in the best interest for DeVry to also ask to see another form of ID such as a driver’s license to ensure that the person is who they claim to be. It is also in the best interest of DeVry to include in their badges tracking software that logs entry to areas and monitoring the persons activities while inside the facility. As for the reception desk it is recommended that a buzzer be placed on the outside of the entry door so that the person has to be allowed access to the facility, along with this another CCTV should be set on the outside of the door so that he or she can see the door and who is standing there before buzzing a person in. It is also recommended that the security officer who patrols the grounds while the receptionist is at her desk not only do it between the hours of 8am and 5pm, but that shift are made to patrol the grounds at all times, as anyone could find out this schedule and attempt to breach the facility when they know an officer is not patrolling after 5pm. As there are alarm systems available to the company but not being used it is recommended that these systems be armed at all times and employees be made aware of these alarms, what areas will set the alarms off, and how they should use them properly and safely as to not engage them and cause a scare that is not an actual threat. These can also be in correlation with the badge swipe system. The CCTV as it is good to have should be increased to one on every floor at each end of a hall way, placed inside the vault area for monitoring. Also the 30 days of saved recording times should be changed to a 60 day period in case something is found late it can be reviewed as needed. Also it is recommended that a CCTV be placed in the parking garages, and on the roof garden for better monitoring of the grounds, TV monitors should be placed at the reception desk, the Security Managers office and one in the control room or viewing of these areas as well. Access to visitors should not be so easy, when entering the building the receptionist or security officer whoever is on duty should log the signature of the visitor, make a copy of his or her driver’s license for security reasons and also compare the picture on the ID to the person giving it to them. Only after this should they be given a badge to allow them access to the facility. The person on duty should be aware that if a person who presents an ID that is not theirs or seems to be false, they should excuse themselves and call the security manager immediately so that proper action can be taken and local authorities notified. We spoke of fire alarms and emergency exists. As of now they are located only on the first floor. It is recommended that one fire exit be placed on each floor with access to a fire escape passage in case of a fire. Besides the two pull switches on the first floor one should be located in an easy to reach area on each floor. Also sprinkler systems should be installed on every floor and in the vault area so in case of a fire, the sprinkler systems can attempt to control the fire while the local fire department is on its way. This goes with using the security system also, when the security system provided by ADT is activated if a fire does break out ADT is notified and calls the local fire department for you, so you can rest assure help is on the way. The vault area should have CCTV on every door where the shipping and receiving goes on. A camera should be added to the hallway area monitoring employees there. Another CCTV should be monitoring the lobby outside the vault area and it should be able to be viewed by employees inside the vault area. Shipping and receiving should be more closely monitored especially when some of the items are being picked up by and external carrier. These people should also show ID for the company they are working for and along with signing the receiving slip also sign in to a log book with their name, time, date and what they are picking up and dropping off. Please be advised that these are the recommendations of Reedy Recovery Company and we take great pride in being given the opportunity to assist you in your security needs for your facility. You can rest assured that your company will be at little risk if you take these recommendations and put them to work for you. It has been a pleasure in assisting you in increasing the security of your company and if you have any other concerns or questions please feel free to contact our office and ask to speak to me directly.